Testimonials

I initially had multiple agents to sell my mother’s house in Emmer Green Reading. Nicholas were by far the most professional, and sold the house very efficiently. Great communication and good buyer selection advice.

We cannot recommend Mark and Gareth highly enough! As first-time homebuyers, we were naturally nervous and unsure of the process. However, Mark and Gareth went above and beyond to make the entire experience smooth and stress-free. They were incredibly patient, clarifying any doubts we had and readily accommodating multiple viewings. They truly understood our needs and guided us through each step with professionalism and genuine care. If you're looking to buy a house in or around Caversham, Mark and Gareth are the agents you need!

I cannot thank NEA enough for their professionalism, dedication, and expertise in selling us our dream house. From the initial meeting to completion, they guided us every step of the way and made the entire process seamless. We are beyond grateful for their exceptional service. Highly recommend!

I can't recommend NEA enough. They went above & beyond through some very challenging circumstances whilst trying to sell my family home. Mark & Gareth communicated with compassion & empathy & I wouldn't hesitate to use them again. Grateful thanks to all at NEA.

I had a wonderful, stress free experience with NEA, selling my property. Mark and Gareth are very experienced with the market and wonderfully well mannered and professional. They were always available when I needed and kept me up to date with all aspects of the sale. I’m very happy to have used them and would highly recommend.
I hope to use them again soon.

Thank you to Mark and all at NEA for their professionalism in selling our late parents' property in Caversham. Everyone was so courteous, polite and efficient at all stages throughout the process. We would not hesitate in recommending NEA to anyone looking for a home in this area.

We would like to thank Mark and Gareth at Nicholas estate agents for their help and guidance in the sale of our family home. They helped us at a difficult time and were very approachable. Both Mark and Gareth guided us through the process, which was very much appreciated. Would highly recommend them to anyone either wanting to sell or purchase a property.

Anyone can sell property in the good times, but it takes skill and perseverance to sell property when times are tough. Mark, Gareth and the rest of the team at NEA really know how to get results in a challenging market. They quickly found me a buyer and kept me informed every step of the way. Mark and Gareth were personal, professional, and proactive throughout. They really cared about selling my property for the best possible price. I’d recommend everyone at NEA without hesitation.

We have used NEA both sales and lettings for many years and we would not go anywhere else. They have always looked after our interests and made us feel like we were their only clients. They recently managed a difficult house sale for us, going above and beyond to get a great outcome for us. We have no hesitation in recommending them to buyers, sellers and landlords alike.

Mark & the Team at Nicholas were extremely helpful and sympathetic in helping us sell our family home of over 40 years. We had a very good initial response and managed to sell for the asking price to one of the first viewers. Their advice and experience counted for a lot and I would recommend Nicholas Estate Agents to anyone looking to sell their property in the Reading Area

We bought a house for my elderly parents that was marketed through NEA. Although we were not their client, Mark drove the whole process, keeping our estate agent and solicitor in check and made sure the move went through as quickly and smoothly as possible. It was really reassuring to know that someone knew what should happen when and doing the chasing for us. I’d definitely use NEA when we sell.

We would like to thank everybody at NEA Estate Agents Sales and Lettings. During all of the time you have managed the property, you have taken away a lot of problems that can be associated with a tenanted property and dealt with them on our and the tenant's behalf. Regarding the sale, we were so pleased with all of the effort you put in for as smooth a path as possible to completion. Gareth should get a special pat on the back for calming me down with all of my queries.

I have used Nicholas 3 times now in the last 14 years in the purchase, sale and renting processes and would have no need to consider another agent in Caversham. We are just completing on selling our house in Caversham now and we have again been so impressed with the dedication and service of the team. A special mention to Gareth who was brilliant with the viewings and liaising with the prospective buyers and Mark who kept on top of the solicitors and communicated with us every step of the way. Thank you!

I was very pleased with the service that I received from NEA from the point that I first contacted them to discuss the sale of my flat in Emmer Green, all the way through to exchange and completion. Mark and the team proactively kept me updated on progress with marketing and throughout the sale. The offered honest advice regarding the pricing of the property and also helped to guide me through a simultaneous lease extension. NEA were easy to get hold of by phone and email and I really got the impression that they were keen to do their best for me as their client. Highly recommended.

Nicholas managed the letting of my flat in RG4 for over five years, and all of Sara's letting staff team were professional and efficient. As a non-resident landlord it was important to me to have a team I could trust to completely manage my property, and Nicholas managed everything in a very hassle-free manner.

When I chose to sell my flat Mark and his team at Nicholas handled the sale, which was swift and easy. We secured a good sale price, and Nicholas' fees were also very reasonable.

I'd definitely recommend Nicholas to others looking for an estate agent in Caversham.

Mark and the whole Nicholas Estate Agents team have redefined what I think is the role of an estate agent. Instead of just trying to sell your property and stopping at the point a purchaser is found, they stay focused on actually making the sale happen. They knit the whole process together by ensuring solicitors communicate with each other all the way through. They kept me up to date on what was happening without me ever having to chase them for information and they always returned calls quickly. I have no hesitation in recommending Nicholas Estate Agents

We have used NEA Team since 2018 to rent out our properties as well as recently sell out our property at RG4.

We cannot speak highly enough of their professionalism and assistance in every step of the sale process. They really go that extra mile to make sure that their clients are fully informed all the way through the sale as well as add assistance on any advice related to the process. They are very easy to talk to, they are honest in proceedings and are not afraid to add personal touch in their relationship with their clients. We cannot recommend them highly enough and in our opinion, you would have to go a long way to find a better estate agents in this area. 

Very happy with the decision to use Nicholas Estate Agent for the sale of our dad's property. Due to probate being required, the sales process was protracted and Mark and the team have been great, often going above and beyond to keep the process moving.  Marketing materials, handling of buyer enquiries and communication with us as sellers were excellent throughout. Highly recommended.

I am absolutely delighted with the way my property is being handled for lettings by NEA right from day one. Especially Roz, she had been very diligent towards work and spot on with communication at every stage of letting my property! Anna and Ashley on the other hand were absolutely amazing in arranging the contractors and getting back to me promptly with offers within a short span of time.

I am really a happy customer at the end of the day :) I have absolutely no hesitation in recommending NEA  as property managers and special thanks to Roz, particularly recently with lots of things cropping up.

The service we have received from Mark and the rest of the Nicholas team over the course of selling our property has been top notch.

Their experience and advice was invaluable in guiding us through what can be a daunting process and helped us take the next step in the property ladder.

They were efficient, proactive and attentive throughout and gave clear, honest answers to any questions we had, which was much appreciated.

We're not planning on moving again any time soon however I wouldn't hesitate to use Nicholas Estate Agents again when we do.

I can’t believe how well this sale has gone through. I have been very impressed with Mark and Gareth in making sure that the viewings and sale went ahead smoothly.
One of the team were always there at the end of the phone if I ever had any queries.
This was good; we were on the market at the end of April with a respectable number of viewings and two offers within a couple of weeks.
Exchange and completion by the first week of July; Brilliant.
I have already, by word of mouth, said how good Nicholas is as a property agent, and it's obviously down to the team's professionalism.

I chose NEA because Roz impressed me with her local knowledge of the letting market and had a clear vision for what I should do to make my house suitable for let. Unlike the other agents, she took the time to go through the details of things I should address to maximise the attractiveness of my property and make it a better place for tenants. Ultimately she also knew better than the competition about how much the market had moved in terms of rental income and the team achieved it.

I was very impressed with Mark and Gareth at Nicholas Estate Agents the whole way through the process of selling our family home. Their very professional service from start to finish has been excellent and I was kept updated all the way through the process. I will definitely recommend them to others and would not hesitate in using them again.

Mark and his team at Nicholas Estate Agents have been fantastic to work with. We live in Canada and wanted to sell our UK property and were feeling a bit anxious about it, being so far away. From start to finish the process was smooth and we were kept in the loop every step of the way. From the moment the property went to market to the day the papers were signed, we felt we didn't need to worry and that Mark and his team were chasing up, and keeping on top of the process, which was a huge weight off our shoulders. 

I just wanted to email to say how delighted we are with your lettings service. This is our first buy to let (hopefully of many) and we have been so very impressed with your professionalism and efficiency. The team recent got in touch with us about replacing a handle, which was dealt with quickly and thoroughly. We’re so delighted that we chose NEA to be our letting agents, thank you! You have made the BTL experience so very easy and it’s comfort to know that the house is in great hands. 

Thank you to all the team.

As a landlord of 15+ years I can honestly say I’ve never met an Estate Agent that comes anywhere near as good as NEA. They are basically brilliant in every way.

They helped me gut and re-do a house that was in dire need of some TLC. Finding excellent tenants was a smooth and easy process. They are upfront, 100% honest and are always easily reached on the phone. If there is an issue in a property it is always dealt with quickly, efficiently and for a reasonable price. I honestly wouldn’t look at any other agent in Caversham and think the only shame is that they don’t have offices nationwide!

We would like to express our sincere gratitude towards both the NEA Sales and Lettings teams in managing the rental of our property and its subsequent sale. 

Having gone through a failed sales process the year before with a different estate agent, we decided to rent our property and engaged NEA Lettings to market and manage it for us. Roz and the Lettings team were very enthusiastic and professional, they made us feel at ease even though it was our first-time being landlords (and overseas landlords to further complicate matters). They were superb and managed to find great tenants for us within a couple of days.

Given our great experience working with NEA Lettings, we decided to work with Mark and his team at NEA Sales on the eventual sale of our house. Mark is very knowledgeable and gave us great advice in terms of marketing strategy and pricing. The team managed to get dozens of viewings within the first week and multiple offers on the table. Mark is an excellent negotiator and was able to get us a higher price than what we thought was achievable. He was also very proactive and frequently followed-up with the buyer and buyer's solicitors to close the deal as quickly as possible. 

We are extremely satisfied with the result and would highly recommend NEA!

We have been extremely impressed with Mark and Gareth at Nicholas Estate Agents the whole way through the process of selling our family home. Their very professional service from start to finish, through what proved to be a complex process at times, has been excellent without exception. We do not hesitate to recommend them.

NEA marketed our house for rental a year ago and have managed it since. They are unfailingly helpful and courteous, keeping things simple for us and our tenants, but attending to issues when needed. What they say they do.

After having my flat on the market for months and months with two other agents and no luck selling, I contacted Mark because I liked how he listed another flat in my block. I took Mark’s advice and put my flat on the market with NEA, just one week later I accepted an offer and have now completed. Very pleased, nice people to deal with.

As a first time buyer, Gareth and Mark were of huge assistance to me. They both managed to ease an awful lot of the stresses involved in a purchase. They are genuinely invested in finding the right property for you and are a great asset to have on your side when going through the whole process. I would definitely use them again!

The sale of our flat was never going to be straightforward due to our part ownership with Catalyst Housing. Mark helped us all the way, regularly keeping us up to date and assisting us with each step. He was constantly proactive in getting us through each new query and made contact with all parties to keep the ball rolling. Mark and his team are incredible. We cannot praise him enough for his exceptional professionalism and dedication to his clients. We recommend Nicholas Estate Agents to anyone wanting a top class personal service.

Mark and the team at NEA were fantastic throughout our buying process. When we first called up to view, Gareth took the time get to know us and our needs. Right from the first impression, NEA came across as an estate agent we could trust. If the team didn't know the answer to our question, they said so and offered to follow up to get us an answer. As first time buyers, we were new to the whole process so having an agent we could trust and rely upon meant a great deal.

Once the offer had been accepted, Mark was helpful, friendly, and efficient in keeping the process moving along smoothly. Being a small, family-run business really made all the difference as we were always able to speak to the same people, who knew us and understood our circumstances. We would highly recommend NEA to anyone.

Following many years of successfully renting out the property with NEA as our agents, we were impressed by their friendliness and professionalism so we naturally asked them to facilitate the sale. Mark was helpful and highly knowledgeable about the local area and comparable sale prices and guided us to a realistic asking price range. He communicated in a timely manner with us and the potential purchasers, resulting in offers arriving quickly and the sale was completed smoothly and stress free. We have no hesitation in recommending NEA.

I was recommended to NEA by a friend of a friend, and I was not disappointed! Within a short time after requesting a valuation I was contacted by Mark and only a little later I welcomed him into my house.

He arrived with a huge amount of information about other similar properties that were, or had recently been, on the market in the area. I was impressed: this was in marked contrast with other estate agents I had met who had not done their homework to anything like this degree. After an inspection of the house and a few questions he gave me a valuation that I felt confident in and, as it turned out, was spot on.

This attention to detail continued throughout. As the sale progressed Mark and the team showed themselves to be a safe pair of hands, providing a truly excellent service which was at once highly professional as well as personable and personal. Once a sale had been agreed they proved adept at nudging other parties (and me!) along when needed, giving timely advice and encouragement which helped enormously and undoubtedly saved time and stress.

Thank you Mark and the team at NEA.

Would I use NEA again? Unlikely, but only as I've moved away. Would I recommend them? Absolutely.

The Nicholas team delivered an excellent level of service in a thoroughly proactive and professional manner. I’d be very happy to recommend to anyone. 

Purchasing a property with NEA has been seamless from start to finish. The staff were friendly and readily available to answer any questions we had. They also kept us informed throughout the process and helped to ensure that the chain completed quickly. NEA is a family run business and this meant that we dealt with the same person throughout; the continuity was really reassuring and it also meant that communication was easy and efficient. We would highly recommend using NEA and would have no hesitation in using them again. Huge thank you to Mark and the team. 

We wish to thank Mark and Emma for selling the property. Having not sold a property for over 25 years it was a bit daunting and the process has changed a bit. They showed all prospective purchasers around the house and any interest was immediately passed onto us then followed up in writing. Despite Covid and the lockdown the exchange and completion date was met in spite of several complications which Nicholas took in their stride.

We would have no hesitation in recommending Nicholas Estate Agents and would use them next time we need to sell a property.

Having never rented my house out before, I was slightly nervous at the prospect - I needn't have been. Your brand and the supporting team are simply superb. The level of care and professionalism they apply to their work is so reassuring. I know my property is in good safe hands I genuinely am so delighted I chose your letting agent over and above others. 

As first time buyers, we were navigating the whole house-buying process blindly. I can’t 100% say we knew the steps that were needed to complete on a property but we were so glad we had Nicholas Estate Agents there, specifically Mark, throughout the process. There wasn’t a question we had that was left unanswered and Mark provided guidance and was always happy to impart his expert knowledge.

As to be expected, there were periods where things were moving slowly and Mark definitely made it his mission to check in, with not only us, but our solicitor and our vendors solicitor - he really kept things moving!

On a more personal level, Mark is friendly and has made us feel at ease during the whole process. We knew that if things were to start going wrong, Mark would be the first person on it. So we’re not surprised at how speedily we reached completion.

We really appreciate everything done for us by Nicholas Estate Agents and are pleased to have experienced such a pleasant and straightforward purchase! And now we’re home owners! Thank you!

Thank you to Roz and Mark for the invaluable help and advice when I was trying to decide whether to re-let or sell my investment property. She probably won’t remember but Roz has helped me previously when I was managing the property myself by offering advice and providing a reference collection service. This was why NEA were my first choice this time around and I’m very glad that I chose you to manage the property sale for me.

As usual the whole team, Gareth included were friendly, conscientious and thorough which is invaluable for someone like me who has very little time to chase people. Everything was concluded pretty much on time and without fuss which is so often not the case in my experience!

I wish to thank Mark and his Team for taking on the task of selling the property. This was all new to me as I had not been involved in selling a property for over 30yrs and so much has changed in that time. Mark was very patient and talked me through every step of the process, with much patience and understanding. He was in touch regularly, which was very re-assuring. Nothing was too much trouble, which was brilliant. It was much appreciated as things were not made easy because of Lockdown. I would have no hesitation in recommending Mark and his team. They were professional and friendly at all times. 

Mark dealt with a complicated sale of my property which involved incumbent tenants. Mark had to manage the all the viewings and existing tenants as I live too far away, and not only was he able to find an investment landlord, he also managed this in the middle of a the COVID pandemic. Once the sale had been agreed the sale process became extremely protracted, lasting over 4 months, despite there being no chains on either side. Despite this Mark kept up his enthusiasm to keep nudging the sale along to a successful conclusion and having completed the sale, he continued to ensure my tenants were managed throughout the handover to their new landlords. 

When I first decided to sell my property I was very nervous as I was not sure I was doing the right thing.  Mark Peto came and explained the process fully. Every step of the way he reassured me I was not committed until I found a property. I cannot fault his professionalism and on occasions his sheer determination to make me see sense! NEA are professional and proactive in approach and are with you right to the end. We live in strange times at present but they take every precaution as far as COVID is concerned and show respect for you and your space.  I would not hesitate in recommending NEA. 

I first approached Nicholas Estate Agents with the view to renting my Mother's property for her. I met with Roz and found her to be very professional and knowledgeable. More latterly a decision was made to sell the property and because of my previous experience with them, I had no hesitation in contacting Nicholas's again. I met with Mark who I found to be extremely knowledgeable and competent and so the decision to put the house on the market with them was made easy.

There was a lot of activity, much of which had been driven by Mark's proactive approach and very quickly it was under offer and sold. I am most impressed by Mark and his team and would not hesitate in recommending them, I was always kept informed and found it easy to make contact with him if needed, so the communication and updates were very forthcoming.

Thank you Mark, Roz and Team, you've all done a great job.

We cannot thank you and your brilliant team enough! Mark was the first person who came to our mind when we decided to sell our property; having had the experience of purchasing prior to our current sale. Mark has advised and guided us through every step of the process from marketing our property through to completion. The marketing strategies suggested by Mark were brilliant, realistic and of great value. The team at Nicholas has been extremely professional, responsive and have done a fantastic job from arranging viewings to aligning all the parties involved in the chain. Our special thank you to Mark, Emma, Gareth and Elaine for making this whole process so seamless and easy. We would highly recommend the Nicholas team to anyone who is looking to sell their property. 

I just wanted to take the time to thank you all for getting us into our wonderful new home. From the very first phone call letting us know about the house to handing over the keys, each and every member of staff has been friendly, professional, and a pleasure to speak with. We have talked about our own home for some time, and the fact we were able to move in before all the lockdowns and quarantine started is such a blessing and we can’t believe how lucky we’ve been with the timing of it all. I can’t thank you enough for all of your assistance and look forward to the next year (or more!) in our beautiful new home. 

We have just completed the sale of our house with Nicholas, we were very pleased with the sale price and the way it was managed by Mark and Emma throughout the uncertainty of the first lockdown, this period was the key for us as this was the marketing and viewings stage, lockdown was a new experience to all of us but they handled it extremely professionally and managed to adhere to all the guidelines and keep everyone safe. Our completion was during the second lock down so a little easier to manage with the lines of communication always open. Overall a great effort during a difficult time. Thanks. 

We used Nicholas Caversham to sell my fathers house as he was downsizing. Mark & Emma were extremely professional from the start. Mark especially kept us up to date throughout the process & went above & beyond to make sure the sale went through. He regularly checked the chain & made sure everything was as it should be & I trusted his obvious knowledge in selling houses. I would recommend anyone to use them as they were good value for money compared to other agents in the area. 

This has been such a roller coaster of a year with so many set backs, not in the least those caused by the coronavirus pandemic. We finally exchanged this week and we so are very grateful for everything Mark and his team at Nicolas have done to keep the our purchase on track, from working closely with our agents and through the sheer tenacity and proactive drive to keep things going. 

Many thanks for all you have done this far, for the rapid turnaround of our rental property in Chester Street. The process has been so easy and seamless. Really happy and all good from our perspective. 

Thank you to Nicholas Estate Agents and to Mark in particular for his help with our recent sale. At the outset Mark was very knowledgeable about the market and likely purchasers for our property. Once a buyer had been settled on, Mark was proactive in keeping the process moving forward in a timely manner. He was a very efficient link between us and the purchaser, unstinting in his efforts to ensure that any obstacles were ironed out and seeing the sale through to a successful conclusion. 

Nicholas Estate Agents provided a great service for us, both as sellers and buyers. Their communication with us was always excellent. Even during the lockdown caused by covid-19, they kept in regular contact. Mark went above and beyond keeping us informed about the property chain and helping arrange a completion date. Emma found us a house that met our exact requirements and made sure we were first in the queue for a viewing. We would definitely recommend NEA to anyone buying or selling in the local area. 

It is not often that one can wholeheartedly recommend an organisation, but this time we can. Nicholas Estate Agents pledged to sell our house, and despite Covid 19, and buyers being furloughed and other unexpected developments, they did so. The team's professionalism, pro-active handling of our sale, and efficient communication at every step made what appeared at first an impossible task, possible. We were in very capable hands indeed and the happy outcome is proof. 

A huge thank you to Mark and Emma on the sale of our property. Their professionalism shone through from the moment we met for a valuation, to viewings and sale of the property. We were kept informed of every aspect of the sale process and their advice was invaluable. Would have no hesitation in recommending NEA (Nicholas) to anyone wishing to sell their property. 

We started to sell our house with another agent who failed to turn up for the valuation, so we went to Nicholas in Caversham. We couldn't have made a better choice. Throughout they were proactive and efficient, sending many prospective buyers for viewings. Emma was amazing showing the clients around, giving them time to appreciate our property and pointing out features important to their requirements. Mark expertly followed up customers and kept us updated with progress. We totally recommend NEA for their friendly, helpful and totally professional service. 

Mark and Emma worked tirelessly to get our house purchase over the line. From the first phone call enquiring about the property the professionalism was clear and above anything else we had experienced with other properties and agencies, it’s no exaggeration to say things happened to make a known stressful process even more so, firstly when the house was briefly taken off the market Due to the previous owners personal circumstances and our first viewing was cancelled Emma kept us up to date on what was happening and then when it clear that the house was coming back on the market she called us so we could be at the front of the que for viewings. Once the offer was accepted Mark started really pushing to get the completion done, by keeping on the case of the solicitors to make sure things were still moving. On more than one occasion his interventions moved our house sale on from a position of almost standstill. As exchange looked like it was nearing Emma managed to arrange for our children to visit the house as they were starting to get anxious thinking they were leaving their friends and family when they moved. She was great with them and it really settled them down after that. It really felt like nothing was an issue for the team to make the process run as pain free as possible. Then just at the stage of exchanging contracts the housing market was frozen due to the coronavirus outbreak. However, although nothing could be done Mark would check in with us every two weeks or so to Make sure we were all ok and was very proactive in trying to get to exchange. Once the market reopened he ensured we were in the new house within two weeks. Overall an excellent service and one I can highly recommend. 

I just want to say thank you for the video you’ve uploaded for the property. It gave a very clear insight of exactly how the property looks from the outside all the way in. It was like seeing it myself. Very clear. I hope everyone starts sending videos like these. 

It's been a pleasure working with, you, Roz, over the years. You've always been very professional and have been the best at finding the right tenants for us. 

My wife and I have been delighted by the professional manner in which Mark Peto and his team have handled the sale of our property in Caversham Heights. Nothing was too much trouble and we valued Mark’s expert advice in all matters relating to our complicated sale.  We will not hesitate to recommend Nicholas Estate Agents and would definitely use them in the future if required.

We've used the lettings department of NEA  for several years and have always found Roz, Gareth and the team helpful, professional and most importantly great at always securing quality tenants for our rental properties. When we decided to sell our properties, we engaged the sales team within NEA and we've had the same excellent service from them as well. Mark and Emma were extremely pro-active in getting buyers through the properties for viewings. We're now based in Australia and their communication to us throughout the process of selling two properties was regular and well considered. There are a lot of moving parts in any property transaction, particularly if the buyer is in a chain. I was extremely impressed how Mark and the team were able to monitor the progress of all of the stakeholders that needed to do their bit to make the deals happen. I think without their tenacity these sales would have stretched out far longer and may well have fallen through. Thank you NEA. We'll be using you again! 

I am very impressed by the way you efficiently manage my house. Thank you. 

We had a choice of agents, and are pleased we settled with Nicholas Estate Agents. From start through to completion, Mark and his team (Emma) were all the things one would expect from a good estate agent. Following quality marketing and presentation of our property, Mark kept us proactively updated throughout, nearly always directly by phone, always giving us straight, the good, and sometimes the not quite as encouraging news.

Mark’s mediation skills were obviously a factor in ensuring a good outcome for both parties. I’d go to Nicholas Estate Agents again without question.

We would like to thank Mark and his team (in particular Emma) for giving us a completely hassle free property selling experience.

Quite by chance Mark’s was the last of five firms we considered and it really was a case of ‘save the best till last’.

Mark is extremely knowledgeable, gives solid fact based advice and is very personable and friendly. Never once did we feel any uncertainty that a sale would be achieved and Mark kept us informed every step of the way.

Mark and his team’s work rate was phenomenal, generating a large number of viewings that led to a prompt sale.

We are pleased to recommend Mark and his team at Nicholas unconditionally and would definitely wish to work with them again as the whole experience was such good one.

Mark and his team were consistently proactive, friendly and professional, leading to the successful sale of our property in Caversham. The process wasn’t easy, but Mark stuck to the task  throughout, and his honest and timely communication was instrumental in achieving a good outcome in a tricky market. 

It was originally a toss-up as to which Estate Agent to use, but we fell on our feet with Nicholas who proved themselves an experienced and conscientious crew. Marketing was prompt, well-targeted and produced results, and they kept us informed throughout. Perhaps most impressively, they chased solicitors and mediated between parties when glitches arose, to ensure a successful outcome.

I wouldn’t hesitate to use Nicholas again.

Just a quick thank you to all the team at NEA Lettings, in particular Gareth and Abby, for the really smooth and effective way in which the rental of my flat was achieved.  The tenants moved in on 18th October, just over a month from the completion on my sale on 13th September. Everything fell into place very well. 

We would like to thank you for a “Job well done”. There were some challenges along the way but with your skills, knowledge and professionalism, the sale has now been completed.

Throughout the whole process, the communication was excellent and although the sale was due to unfortunate circumstances, it was dealt with in a professional manner, taking much of the stress out of the situation.

We have bought and sold well in excess of 20 properties - so far!

All I can say is that without all of your collective efforts at NEA this sale wouldn't have happened!

You guys have reminded us of the value of having a good estate agent that goes over and beyond.

Having had an unfortunate experience with one local estate agent we decided to put the sale of our flat in the hands of Nicholas of Caversham.

What a good decision that turned out to be. Most of our dealings were with Mark personally and it was very reassuring to have a senior person totally committed to the sale of our property. From day one he was in constant contact with us to keep us informed of the progress, which was not without its hitches. His total involvement continued until completion.

We have no hesitation in recommending Nicholas to act as agents.

I would like to thank Mark and his team very much for the professional manner in which they dealt with the sale of my mums flat.

Time was of the essence and Mark did everything his power to get things moving, chasing up the relevant parties and keeping me very well informed throughout the process.

This was not the first time we have used Nicholas and we would not hesitate to use them again in the future.

I would highly recommend them.

From valuation through to completion we found Mark and his team very helpful and professional keeping us fully in the picture at every stage of the process. In what has been a tough market Mark was never short of potential buyers to view our property. He was exceptional when it came to communicating with and managing the chain through the difficult process from agreeing the sale through to completion. 

Excellent service, very thorough and helpful throughout the whole process! We would highly recommend Nicholas and the team!

I cannot thank Mark and his team enough for their tremendous professionalism and support with the sale of my property. Mark is incredibly responsive and follows the sale closely at every stage of the process. Mark has a wealth of experience which was invaluable. I would not hesitate to use Nicolas Estate Agents again and highly recommend them. 

Mark and his team were always very helpful throughout the process. They were communicative, easy to reach, and reliable. They worked tirelessly to help sell our property and we are very grateful for their efforts. 

Mark and his team were brilliant throughout our sale. They were extremely attentive and always called us with regular updates each week. They provided sound advice at every turn and clearly had our interests at heart. They really made us feel like we were a priority to them. I would recommend them without a doubt. 

We were pleased with the speed at which our property was put onto the market once we gave the instruction to Mark. Particulars were accurate and feedback taken into account. We were provided with feedback after each viewing. We accepted an offer and the process was smooth and stress-free until completion took place. 

Just a few lines to thank you very much dealing with the sale of mums property at Northfield Rd. You have been very kind and I appreciate that. I would not hesitate to recommend your services. 

Right from the start, Mark and the team have been amazingly supportive and professional, keeping us informed at every stage. Having achieved a quick sale, Mark continued to be proactive throughout the whole process, even chasing up solicitors on our behalf, nothing was too much trouble. We have been extremely impressed with Nicholas Estate Agents and would highly recommend their services. 

We initially had a number of local agents view and value our house, Mark at NEA was great from beginning to end, stayed engaged and worked with us to achieve the sale at the level we wanted.

I would not hesitate in using Mark and the team at NEA again the next time we move.

Firstly, many thanks for everything you and your team have done over the process of selling our mum’s house, a difficult decision to have to have made in the first place.

Although things weren’t as smooth and plain sailing as we all would have liked, we got there in the end. We couldn’t have asked for better service, you have been brilliant.

Emma and I would like to place on record our sincere thanks to yourself and your team for all your hard work and determination regarding the sale.

We have been delighted working with Nicholas Estate agents during the house buying process. Mark's commitment to quality coupled with an in-depth knowledge of the area has facilitated an effective and efficient management of the various steps and requirements associated with identifying a house that meets our requirements as a family all through to completion. We fully expect to work with him again and would highly recommend him. 

A huge thank you for the service you recently provided in letting out my flat. You were outstandingly professional, communicative, positive, and most importantly fast and effective! A truly 5 star service.

Excellent agency, highly recommended for landlords and people looking to rent or buy. We were pleased to work with NEA, their service was very professional. They kept excellent communication in regard to booking a viewing. I even received a phone call in the morning to confirm. We worked with several other agencies in the area, and NEA is by far the best. As young professionals working in Oxford and Newbury, and as we happen to be internationals, my husband and I felt very welcomed to the UK, and we are happy that we found our new home with NEA. 

Excellent customer service and very helpful! I had trouble verifying my employment for referencing purposes as I work privately, which can be a problem for renting, however, they were extremely helpful and worked with the landlord to get everything passed quickly. They were all very good at keeping in touch with me through the week to let me know if there was any progress on the situation rather than leaving me wondering what to do! Would definitely recommend. 

Gareth and Roz were a pleasure to deal with throughout the letting process. They were helpful and gave great advice about the area. We recommend NEA Lettings highly to anyone moving to Reading/Caversham.

We are thoroughly pleased with our experience with Mark and the team at Nicholas. We received a realistic valuation of our property which lead to us finding our buyer in under two weeks. The service was highly professional and the communication throughout the entire process was second to none. Having originally purchased our property through Nicholas and eventually selling with them too, we know from both sides how hard Mark works making sure things are moving forwards as they should every step of the way. We are very grateful for all of their hard work.

We have used Nicholas Estate Agent on two separate occasions now and would not hesitate in recommending them to anyone wishing to sell their property.

Our recent sale was quite involved but Mark and his team were outstanding in their level of professionalism and service to us. One facet that we found absolutely invaluable was the post-offer acceptance activities that are often completely overlooked. Mark et al. worked tirelessly to keep the whole process moving and we are very grateful for their efforts in helping us with our move.

Due to a bereavement in the family we had to sell my mother-in-laws house. It was a difficult time but Mark and his team were very sympathetic and patient waiting over a year between giving us a valuation for Probate and actually being ready to sell so we were more than happy to chose to use their services for the sale of the house.

Mark was fantastic at keeping us up to date with viewings and passing on feedback. Having never sold a property before he offered us much needed advise regarding the sales procedure.
When a purchase was agreed with a buyer Mark helped us every step of the way with questions and any issues which arose. I really don't know what we would have done without his help and guidance, he was professional from start to end and I would not hesitate to recommend this estate agents services to anyone.

Estate Agents get a bad press these days, sometimes well deserved. Our experience with NEA Lettings and Nicholas Sales in Caversham (for a long term let, and eventual sale), was quite the opposite. The personal service offered to us provided a de-stressed experience, and helped reduce the risk for our family house we needed to let whilst our uncle was in care. We had expert guidance on best practices, and when it came time to sell, the support during an awkward market was most helpful - thoroughly recommended. 

We came to a sad situation where we had to sell my late mothers house in Caversham. We initially had a few valuations, and chose a company we thought would be fair and quick. We were disappointed by the lack of people encouraged to visit the house, and after a few months we changed estate agents.

Mark from Nicholas was very open and honest and within a short period we had lots of interest in the house. Mark was exceptionally good at keeping me informed as to who was coming to view it and also supplying me with regular feedback as to what the viewers thought. I was kept well in the picture, even though I lived hundreds of miles away. The final sale and transfer of keys etc was all carried out very professionally, Mark even did the correspondence with my solicitor. I would recommend this team to anyone looking to sell their house.

I would like to thank you and your team, for all the effort you put into selling my uncles property for us. Initially I felt the proposed selling price may have been optimistic, however you came up trumps and got an excellent offer that proceeded to completion. Thank you again for all your hard work in achieving this for us. 

I had been trying to sell my flat for some time but unsuccessfully. I came to Mark at Nicholas and from day one have had a really positive experience. He was honest and open about how I should position my flat in terms of price and had a clear strategy in terms of absolute transparency with the prospective buyers too (quite high maintenance and lease charges). I loved the way he applied a really personal touch and whilst I spoke to others in the team, it always came back to a communication with Mark. He was really diligent in keeping me updated and he always made me feel it was a personal goal to connect my flat with the right buyer. I cannot speak highly enough of my experience with Mark and Nicholas and I would have no hesitancy in recommending them to any buyer or seller.